Vulnerabilities have historically had a bad reputation. However, in recent years, vulnerability has not only become culturally acceptable, but accepted and accepted. Ng Tian Beng, senior vice president and general manager (Asia Pacific, Japan) at Dell Technologies, said, “The flow of work is constantly changing, especially when it comes to mental health.”
Ng highlights the company’s multifaceted approach to evolving with changing circumstances, a commitment to mental health that goes beyond rhetoric, as evidenced by several reviews on Glassdoor. Reviews consistently mention the provision of mental health support, including access to specialist consultants.
“Initiatives like Family Balance Employee Resource Groups and the Digital Dell Wellness Hub are seeing high participation rates, with the number of employees participating in the latter increasing by 27% from 2022 to 2023,” mental health advocates say. Employee assistance programs provide professional counseling services to those seeking an unbiased opinion.
Recommendations from the field
Ng has led numerous mental wellness programs at Dell Technologies, but what sets him apart is his involvement in mental wellness training for human resources managers. The campaign was designed to equip leaders with the tools to understand and manage their own mental health, and it has since had a ripple effect on their teams.
“We believe it’s important to get HR managers to look after their own mental health first, because without that, it’s difficult for them to lead their teams. “The first-hand experience allowed me to understand not only the potential impact of the program, but also how it could be improved for our team members,” he says.
Through his active participation in several programs, he recognizes the power of leaders to share their struggles, break the silence, and create an environment where conversations about mental health are not only welcomed but normalized. Masu. Ng, 54, uses herself as an example:
“During the strict circuit breaker period of the pandemic, I felt helpless with so many variables outside of my control. I was also used to traveling frequently for in-person meetings, but it was It wasn’t possible anymore.” My experience with mental wellness at Dell Technologies and working at Workwell Leaders Singapore ultimately inspired me to come out of my shell and prove the power of honest sharing.
Lessons for others: A blueprint for systemic change.
Mr. Ng’s advice revolves around a holistic approach for companies looking to replicate Dell Technologies’ success in promoting mental health. “Mental health support cannot be done in silos and must be built into company culture through employee policies, resources and engagement.”
He has a final message for corporate leaders: “Be vulnerable and open about your own experiences to remove the stigma around mental health and encourage open conversations.”
